Information
We understand that clear and convenient payment options are essential for our valued clients at Auntie J's Pet Services, LLC. Explore our invoice payment guidelines to ensure a seamless transaction experience.
Frequently asked questions
What payment methods do you accept for invoices?
At Auntie J's Pet Services, LLC, we gladly accept credit cards, debit cards, and Venmo for invoice payments. This provides you with flexible and secure payment options.
What happens if a customer pays their invoice late?
At Auntie J's Pet Services, LLC, we understand that unforeseen circumstances may sometimes lead to delayed payments. While we don't have a specific late payment policy, we encourage clients to contact us as soon as possible if they anticipate a delay, so we can discuss options and avoid any disruption to our pet sitting services. We're here to work with you!
Can I pay my invoice online?
Yes, Auntie J's Pet Services, LLC offers convenient online invoice payments. We provide a secure platform where you can easily submit your payment details. Please check your invoice for a payment link or QR code.
How can I get a copy of my invoice?
Auntie J's Pet Services, LLC sends invoices directly to the email address we have on file. If you need another copy, please reach out and we'd be happy to resend it.
What information do customers need to include when they pay their invoice?
When paying your invoice to Auntie J's Pet Services, LLC, please ensure you include the card number, expiration date, name on the card, and the security code for secure processing.
What is your policy on refunds?
Auntie J's Pet Services, LLC, we aim to provide the best service possible. If you are dissatisfied with your service, please reach out to us, and we will review the specifics of your situation. Please note that all refunds are issued at the discretion of Auntie J's Pet Services, LLC.
Are there any additional fees?
Auntie J's Pet Services, LLC strives to be transparent about pricing. Any potential extra fees will always be communicated and agreed upon beforehand. This ensures there are no surprises on your final invoice.
Do you offer any discounts or payment plans for your pet sitting services?
Auntie J's Pet Services, LLC offers $10 off any service when referred by an existing client.